Stripe and Compliance
Parked Funds is built on Stripe, one of the world's most trusted payment processors. This means you get enterprise-grade security and compliance without the complexity.
How Parked Funds Uses Stripe
Stripe Connect
Parked Funds uses Stripe Connect, which means:
- Funds go directly to your account: We never hold your money
- You control your Stripe account: You can access Stripe Dashboard directly
- Separate accounts: Each organization has their own Stripe account
- Direct payouts: Money goes to your bank account on Stripe's schedule
Payment Processing
All payments flow through Stripe:
- Customer enters payment details on a secure Stripe-hosted page
- Stripe processes the payment
- Funds are deposited to your Stripe account
- Stripe handles payouts to your bank account
We never see or store full card numbers. Everything goes through Stripe's secure infrastructure.
Security
PCI-DSS Compliance
Stripe is PCI-DSS Level 1 compliant, the highest level of certification. This means:
- You don't need PCI compliance: Stripe handles it for you
- Secure card storage: Cards are tokenized and stored securely
- Encrypted transmission: All data is encrypted in transit
- Regular audits: Stripe undergoes annual security audits
Data Protection
- No card storage: We never store full card numbers
- Encrypted data: All sensitive data is encrypted
- Secure connections: All connections use HTTPS/TLS
- Access controls: Only authorized staff can access payment data
Your Responsibilities
While Stripe handles most security, you should:
- Keep your Stripe account secure: Use strong passwords and 2FA
- Don't share credentials: Never share your Stripe API keys
- Monitor your account: Regularly check for suspicious activity
- Follow best practices: Use secure networks, keep software updated
Compliance Requirements
Know Your Customer (KYC)
Stripe requires identity verification for business accounts. You may need to provide:
- Business registration documents
- Tax identification numbers
- Bank account information
- Identity verification for business owners
This is a one-time process when you first set up your Stripe account.
Tax Reporting
Stripe provides tax reporting and documentation:
- 1099 forms: For US businesses (if applicable)
- Transaction reports: Detailed transaction history
- Tax documents: Available in your Stripe Dashboard
Regulatory Compliance
Depending on your location and business type, you may need to comply with:
- Financial regulations: Varies by country
- Data protection laws: GDPR, CCPA, etc.
- Industry-specific rules: Varies by business type
Consult with a legal or tax professional for specific requirements in your jurisdiction.
Stripe Account Setup
Initial Setup
-
Connect your Stripe account:
- Sign up for Stripe (if you don't have an account)
- Connect it to Parked Funds
- Complete identity verification
-
Configure settings:
- Set up bank account for payouts
- Configure business information
- Set up email notifications
-
Test mode:
- Start in test mode to familiarize yourself
- Test payment flows
- Switch to live mode when ready
Account Management
You can manage your Stripe account:
- Directly in Stripe Dashboard: Full access to all Stripe features
- Through Parked Funds: Simplified interface for common tasks
- Via API: If you have technical integration needs
Payouts
Payout Schedule
Stripe's default payout schedule:
- Standard: 2-7 business days (varies by country)
- Express: Next business day (for a fee)
- Instant: Within minutes (for a fee, limited availability)
Payout Timing
- First payout: May take longer (7-14 days) for new accounts
- Subsequent payouts: Follow your regular schedule
- Holds: Stripe may hold funds for risk management
Fees
Stripe charges processing fees:
- Standard rate: Typically 2.9% + $0.30 per transaction (varies by country)
- International cards: Additional fees may apply
- Chargeback fees: $15-$25 per dispute
Parked Funds doesn't charge additional fees on top of Stripe's fees.
Monitoring and Reporting
Stripe Dashboard
Access your Stripe Dashboard to:
- View all transactions
- Monitor payouts
- Handle disputes
- Generate reports
- Manage customers
Parked Funds Dashboard
Our dashboard shows:
- Parked Funds-specific data
- Booking and charge information
- Dispute management
- Customer communications
Both dashboards complement each other—use Stripe for payment details and Parked Funds for rental-specific workflows.
Best Practices
Account Security
- Enable 2FA: Two-factor authentication on your Stripe account
- Use strong passwords: Unique, complex passwords
- Limit access: Only give access to trusted staff
- Monitor activity: Regularly review account activity
Financial Management
- Reconcile regularly: Match Stripe transactions with your records
- Monitor disputes: Track dispute rates and reasons
- Plan for fees: Account for Stripe fees in your pricing
- Keep records: Maintain transaction records for tax/audit purposes
Customer Communication
- Clear descriptors: Make sure charges appear clearly on statements
- Provide receipts: Always provide receipts for charges
- Be transparent: Explain fees and charges clearly
- Respond quickly: Address customer questions promptly
Frequently Asked Questions
Q: Do I need my own Stripe account?
A: Yes. Parked Funds uses Stripe Connect, so you need your own Stripe account. We'll guide you through setup.
Q: Can I use my existing Stripe account?
A: Yes, if you already have a Stripe account, you can connect it to Parked Funds.
Q: How much does Stripe charge?
A: Standard rates are typically 2.9% + $0.30 per transaction, but this varies by country and card type.
Q: When do I get paid?
A: Payouts typically take 2-7 business days, depending on your location and account status.
Q: What if Stripe holds my funds?
A: Stripe may hold funds for risk management. Contact Stripe support if you have concerns.
Q: Is my data secure?
A: Yes. Stripe is PCI-DSS Level 1 compliant, and we follow security best practices.
Q: Can I process refunds?
A: Yes, you can process refunds through either Stripe Dashboard or Parked Funds.
Q: What happens if Stripe suspends my account?
A: Contact Stripe support immediately. Parked Funds can't process payments if your Stripe account is suspended.