Car Rental Payment Holds Identity Verification Post-Hire Charges Stripe Holds for Rentals Claim & Charge Disputes & Chargebacks

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Documentation

Guides and reference material for using Parked Funds.

Learn how Parked Funds handles holds, post-hire charges, disputes, and customer communications.

Getting Started

How Parked Funds Works An overview of how Parked Funds helps rental companies manage payment holds and post-hire charges.

Operations

Identity Verification Verify customer ID before pickup using Stripe Identity. Send a secure link from the booking, reduce counter delays, and keep an audit trail.
Customer Experience How customers interact with Parked Funds, what they see, and how to provide the best experience.

Payments

Bond Holds Explained How bond holds work, what customers see, and what operators need to know.
Post-Hire Charges How to create and manage charges for damages, fines, and other fees after a rental ends.
Disputes and Chargebacks How to handle customer disputes and prevent chargebacks effectively.
Post-Hire Incidents How to use incidents to gather customer information before deciding on a charge.
Claim & Charge AI-powered intake and post-hire charging — without the admin chaos.

Technical

Stripe and Compliance How Parked Funds uses Stripe, compliance requirements, and security best practices.
Backups & Data Protection How Parked Funds protects your data with automated backups and disaster recovery.

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