What you can claim
You can use Claim & Charge for the common post-hire charges that normally create admin.
- Tickets: Parking fines, traffic infringements
- Tolls: Road charges, toll statements
- Damage: Repairs, windscreens, wheel damage
- Cleaning: Detailing invoices, excessive cleaning
- Smoking: Smoke fees with photo evidence
- Late returns: Extended hire fees, extra days
How it works
- Upload evidence: Drop in a photo or PDF. We read it and extract the important fields.
- Match to booking: We suggest the correct booking automatically. You can change it if needed.
- Send customer-ready email + payment link: We draft the email and create the hosted pay link for you.
- Track status + receipts: See viewed, approved, paid, or disputed. Receipts are sent automatically.
What we extract from the notice
- Date and time of incident
- Vehicle rego or identifier
- Amount and reference number
- Issuing authority
- Location (when present)
You review it once, then click send.
What the customer sees
The customer gets a clear email and a secure link. They see the amount, reason, your notes, and the evidence you uploaded. They can pay immediately, or dispute before payment. Everything is logged.
Disputes & chargebacks
Consent and actions are timestamped. Evidence stays attached to the charge. Communication history is preserved. You can respond to disputes with a clean record. Learn more about dispute handling.
Frequently Asked Questions
How do I charge customers for parking tickets?
Upload the notice. We extract the details and suggest the booking. You confirm the match and click send. The customer pays via the hosted link.
How do I handle damage charges?
Upload photos of the damage. We pre-fill the charge. You confirm the match and add any notes. Click send. The customer sees the charge and evidence before paying.
Can I charge for tolls and road charges?
Yes. Upload the toll statement or notice. We extract the amount and reference. You confirm the match and send. The customer pays via the hosted link.
What if the customer's payment method has expired?
Parked Funds notifies you. You send a new payment link. The customer updates their payment method and pays. The system handles this automatically when possible.
Stop spending 20 minutes on something that should take 2.
Create your account and run your next post-hire charge through Claim & Charge.
Get started Learn more about post-hire charges